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Auto body Repair Testimonials

March 19th 2015

Your Name

Ron Wetzell

 

Location

Richfield

 

Testimonial

I am not interested in scratches, scrapes, accidents or crashes, but I am always interested in saluting excellence and that is what LaMettry's at Richfield is all about. Greg Wood is my go-to guy, but none of the staff would be there if they weren't at the same level. It is such a pleasure to experience a service or product that is heads and shoulders above everyone else. That is LaMettry's at Richfield.

March 17th 2015

Your Name

Roberta Becker

 

Location

Richfield

 

Testimonial

These guys stand behind their work. La Mettry's repaired my Honda last year. I recently noticed some of the paint was blistered and peeling. La Mettry's in Richfield was GREAT! After a brief inspection, they scheduled the job and repainted my entire bumper without question or cost. Thanks to James and Mike B!

March 17th 2015

Your Name

Kelly Fischer

  

Your Message

Dear Store Manager:

 I would like to formally compliment one of your team members, Ms. Darrin East, for the exceptional service that she provided to me as a prospective customer of your business.

Recently my brother was involved in an automobile accident resulting in some reasonable damage to his vehicle. I contacted your location on Wednesday, March 11th to discuss having his car repaired by your establishment as he has had previous experience with your company and is confident in the quality of repair work that has previously been provided to him. Fortunately, I am not overly familiar with the process of having a car repaired after an automobile accident, therefore in reaching out to your location I was looking not only to set up an appointment for an estimate but some additional information on all the steps that are involved in this process. When calling your location I was lucky enough to reach Ms. East who was extremely helpful in answering my questions and explaining exactly what I could expect throughout this entire process.

 

Ms. East took the time not only to inform me of the information that I would need to complete this process but also went above and beyond her responsibilities by offering to reach out to the compensating insurance company on my brother’s behalf to obtain all the information necessary for this claim. Ms. East obtained all the necessary information from the insurance company, reviewed the estimated repairs to set a reasonable repair time expectation with us, prearranged a rental car and reached back out to me with available appointment times within one hour of me providing her with the minimal claim information we had. Talk about efficiency and convenience! Ms. East continued to answer my questions until we were able to get this completely set up.

 

Ms. East’s professionalism and ability to expedite this process to accommodate our schedules far exceeded my expectations and is something I am greatly appreciative of. Because of Ms. East’s efforts, I was able to accomplish exactly what we needed without any inconvenience or stress to us. Because of my interactions with Ms. East, I plan to utilize your business for this repair as well as any future repairs that any of my family’s vehicles may need. I would recommend your business and specifically your location to others. Please let Ms. East know that her efforts did not go unnoticed. You have a team member that makes your customers feel appreciated and valued in Ms. East – though I have no doubt that this is something that you have been made aware of many times over. 

 

Sincerely,

 

Kelly Fischer

March 16th 2015

Your Name

Francine Anderson

 

Location

Inver Grove Heights

 

Testimonial

I am so happy with the service I received both from Chris Nordquist and the young lady at the desk.The coffee was good too. Will recommend LaMettry's to everyone.Thanks so much!

March 16th 2015

Kristi Miennert

 

Location

Burnsville

 

Testimonial

I was elated with the service I received at the Burnsville location. From the first call to the final pickup every contact I had with this team was professional and exceeded my expectations. The office ladies were friendly and smiling. Both of the gentleman I dealt with for quote,drop off and pick up were so helpful and quick.  They arranged for my rental car, dealt with two insuance companies and it was all transparent to me.  And the best part is, the work was done faster than expected and it looks great.  They did an awesome job all around and I would recommend them to anyone.

March 2nd 2015

Your Name

Matt Miller

 

Location

Lakeville

 

Testimonial

Unfortunately I have had 2 different vehicles repaired at the Lakeville location. They were honest and professional. The repairs were flawless. The vehicles cme back to me one step short of being detailed. There are a lot of company's that could learn the definition of customer service from the staff here.

Febuary 26th 2015

Your Name

Alex Ginder

 

Location

Inver Grove Heights

 

Testimonial

The staff here are fantastic. They are fast, friendly and professional. I had minor damage to my door which I thought was going to cost an arm and a leg. They fixed it the same day for less than the other local body shops. I never felt like I was being "upcharged." I will definitely be returning for any future body work needs!

Febuary 24th 2015

Your Name

Norma Sondag

 

Location

Richfield

 

Testimonial

James at LaMettrys was excellent and personable, he made it a positive experience and my car looks great!! Also, the ladies at the front desk were very nice. I will spread the good word about how I was treated. Thanks James, keep up the good work!

Febuary 10th 2015

Your Name

 -

 

Location

New Brighton

 

Testimonial

Chad Remick and his team did an Outstanding job on repairing my vehicle after being in an accident. They made it look like brand new again!!! Couldn't be Happier! Thank you All So Very Much! :)

Febuary 10th 2015

Your Name

Matt

 

Location

Maplewood

 

Testimonial

I just want to commend Dave Miller and Jon Raye for their excellent support for my recent vehicle repair.  My situation was complicated my the involvement of several different insurance companies.  Dave focused on my needs and helped me get the best and fastest outcome.  John went out of his way to go to Menards and purchase a special hitch pin for me that was missing.  Great service guys.  I will be recommending your shop to my friends and family.

February 5th 2015

Your Name

Steve Groves 

 

Location

New Brighton

 

Testimonial

Gina, Chad and Staff. I want to personally Thank You for your outstanding body shop work done on my 2003 Ford ZX2.
True Professionals At Your Craft. Excellence in Customer Service. Thanks for your kindness shown to me. I would highly
recommend LaMettry`s New Brighton Body Shop to anyone seeking Top Notch Customer Service and Excellent Body Shop

January 26th 2015

Your Name

John. L

 

Location

Bloomington

 

Testimonial

Just want to let you know I'm very pleased with the repairs you did to my Mazda3 last week as well as the service LaMettry's provided. I also noted how clean my car was upon return to me. Great job! Though I hope to not need your service in the near future, you definitely will be my choice of shop to use in that event and I will recommend you to everyone else as well.

 

January 22nd 2015

Your Name

Ron Wetzell

 

Location

Richfield

 

Testimonial

We are all drawn to excellence and LaMettry's @ Richfield is all about that. In addition, we all know that excellence doesn't just happen by itself, and we know that you have to achieve it everyday. I have used this business a few times over the past few years and have always walked away amazed and impressed with their business and service. I couldn't recommend a business more highly!

January 16th 2015

Your Name

Leo Jablonski

 

Location

Maplewood

 

Testimonial

Thank you LaMettry's for being in business and being ethical. I was referred by Maplewood Toyota and they sent me to Dave Miller. After some research this shop was my best choice. The shop was courteous and kept me informed. They went above and beyond in providing exceptional detailing and the car was like brand new.

January 6th 2015

Your Name

Lana Albert

 

Location

Burnsville

 

Testimonial

I had a 2004 Blazer that the car door wasn't closing properly on it. I called another auto body shop close by and was told to come back the next day after the technicians were "back from lunch". I called LaMettry's and was told to come right in. They gave me possible repair cost that was expensive, but they gave us a temporary fix to let us close the door and keep it on the road in the mean time. They spend 15 minutes on it and did not charge for their time. I am impressed with their friendliness and professionalism and will be taking it the for the "big fix". It's good to support a family business, especially one worthy of that support.

 

 

 

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Affiliates

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  • LaMettry's Collision, Inc., Auto Body Repair & Painting, Richfield, MN
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