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Auto body Repair Testimonials

September 11th 2014

Your Name

Chip Purnell

 

Location

Eden Prairie

 

Testimonial

After may car was damaged in an accident, I brought it to laMettry's in Eden Prairie to  be repaired.  In a word, I received world class service from the moment I walked in your door, to the moment I drove my professionally repaired (and quite unexpectedly, "detail" cleaned) car out of your parking lot. Your front desk staff was pleasant and helpful; and Manager Bryan Wort, who coordinated my car's repair project, did an exceptional job of keeping me closely informed on a regular basis of the entire process - from ordering the parts required to repair my car up to when my car was ready to be picked up. Having spent the last 41 years in the property insurance claims industry, I am keenly aware of what constitutes good customer service.  Based upon my experience, LaMettry's could not have done a better job in servicing me as a customer.  Thanks again to all the LaMettry's staff who were involved in getting me back on the road.  Your help and service are very much appreciated.

September 8th 2014

Your Name

Dan Brastad

 

Location

Eden Prairie

 

Testimonial

I just finished confirming an appointment with Darrin, in Customer Service at your Eden Prairie facility. I felt the need to let you know the incredibly professional, kind, and pleasant service I encountered with Darrin! She immediately had all the answer's to the questions I had asked Her in such pleasant & professionalism; that I feel prompted to let you know, she represents your company incredibly well, and I would humbly ask that she is recognized to her peer's as "The Best Of The Best"! Lamettrys has earned all my business & any referrals, due to the service Darrin provided, and I know the shop will do the same! Darrin is certainly a valuable asset to the Lamettrys Team, and this humble customer would say, pay her well to retain her A+++ Customer Skill's, and if you are her manager; Kudo's to you for managing the Customer Rep. Team at Lamettrys!! Thanks for your time. Have a great weekend

September 5th 2014

Your Name

Fidelis Nkeih

 

Location

Bloomington

 

Testimonial

My 01 Mitsubishi montero xls was running very poorly. I brought it in. spark plugs and cables were changed and fuel system cleaned. the truck was back alive and kicking out the miles unbelievably. I was more than satisfied with the job and the relatively low cost. Thanks guys!

September 4th 2014

Your Name

Darji Jahnavi

 

Location

Eden Prairie

 

Testimonial

I visited you service center. Spoke with Steve Seelig. He was very Knowledgeable, Professional, Courteous and very helpful. I would recommend your company to any and all my friends and relatives, to check and get service with your company. Thanks to Steve. You were very good person.

August 26th 2014

Your Name

Mark

 

Location

Burnsville

 

Testimonial

John is a great asset for you. It has been a long time in today's day and age that I have received the type of excellent customer service John provided me. He was knowledgeable, prompt, and courteous. He keep me informed on a daily basis of the progress on my F150. He took the time to explain what the necessary steps were to repair my truck when I first brought it in for an estimate. He is the reason I chose LaMettrys. Your front office staff was great also. The work performed by your technicians was excellent. I will recommend your shop and tell them to ask for John.

August 21st 2014

Your Name

Dana Tilseth

 

Location

Lakeville

 

Testimonial

I was a little nervous to bring my Honda Ridgeline to any body shop of coarse its my everyday driver. but after my experience with LeMettry's i know that Im well taken care of ! fast (did it in 1 day) , curtius, exceptional quality of work at a reasonable price! best body shop i know!!

August 14th 2014

Your Name

Jasmine H.

 

Location

Inver Grove Heights

 

Testimonial

Inver Grove LaMettry's is a 5 star auto body replay facility!  From the professional, helpful and very friendly staff, especially Luke Johnson, manager and the receptionist, I felt at ease with my decision. Thoughtout my prompt repair, Luke kept me informed of what was happening as I have multiple claims being fixes throughout my car. I can't thank them all enough for making me car shine better then it ever has and I highly recommend them to everyone!

August 8th 2014

Your Name

George Kissinger

 

Location

Eden Prairie

 

Testimonial

This is acknowledgement of the fine and outstanding service we recently received at your Eden Prairie location. In particular, the phone, front reception desk and manager, Steve Seelig did an outstanding job repairing broken tail light on our Dodge 1500 Bighorn. The Eden Prairie location is well run in all respects from genuine concern for customer satisfaction to top-notch service and ability. All there should be commended.

August 6th 2014

Your Name

Jerri Anderson

 

Location

Inver Grove Heights

 

Testimonial

What a great place to do business!  Chris, the General Manager, was one of the most accommodating people I have ever run into.  I had some touch up paint for my Highlander and he had it fixed up in just a matter of minutes.  I will certainly recommend LaMettry's to all my friends an relatives.

August 6th 2014

Your Name

Alec W

 

Location

Bloomington

 

Testimonial

Had my Audi A5 in for new door skin and some rear quarter-panel work. I was thoroughly happy with the service/body work and help from start to finish. Once I got the repaired vehicle back,(looked brand new) I noticed the window calibration was "off" a little bit.(not sealing completely) Talked to them about getting it back in when the Audi Tech was there and had it all re-adjusted and like new without any hassle 2 days later. Shuttle service to and from work without any wait times and all the staff I encountered were not only helpful, but extremely polite as well. would be %110 confident bringing any high-end vehicle to LaMettry's in the future. Thank you again

August 6th 2014

Your Name

Lois

 

Location

Maplewood

 

Testimonial

LaMettrys has once again been fabulous to work with. Not only did they take care of a sticky situation with the people who damaged my car, they did it with superb customer service. The repair was done on time and is perfect. I would not hesitate to use them again or recommend to family or friends.

July 30th 2014

Your Name

Dan

 

Location

Richfield

 

Testimonial

Outstanding service and workmanship! Best auto repair service experience ever. We can't say enough positive things about our experience with LaMettry's. We went to three places for a quote. Mike Ballou was the person who we meet to do the estimate. He was polite, knowledgeable and helpful. Based on Mike we made the decision to use LaMettry's. Once the vehicle was in for repairs we received updates on the repairs from Mike. We picked the vehicle up today and WOW - unbelievable quality! Overall we had a terrific experience and highly recommend LaMettry and Mike Ballou.

July 23rd 2014

Your Name

Erin Keeley

 

Location

Eden Prairie

 

Testimonial

I just want to say that you have exceeded my expectations in every single way. The service was amazingly friendly, but more importantly smart. Every detail was managed perfectly and I'm so happy. You have won my business for life. Thank you.

 

July 22nd 2014

Your Name

Kathy & Scott Mehring

 

Location

Burnsville 

 

 

Testimonial

Just wanted to express our appreciation for the great service from Josh C. tonight! We had a pretty big scrape on our new crv . We thought it might take some serious touch up. But Josh took care of it by buffing it out and it looks great! We are very happy it wasn't too major and very happy for Josh's great service! We will continue to use lametrys in the future. You guys rock.

July 22nd 2014

Your Name

Virginia

 

Location

Inver Grove Heights

 

Testimonial

As a new driver, my teenage daughter hit a woman's car bumper, and it needed to be replaced.  I worked with Chris N. to pay for the repair directly so it wouldn't count against my daughter for insurance purposes.  Chris was fantastic!  He went out of his way to make sure that the woman was satisfied (as you can imagine she wasn't happy that she was inconvenienced to take her car in for repair).  Chris took a payment over the phone so that I didn't have to travel across town to pay for the repair, and he made arrangements with a local car rental company that also took care of this woman by holding out a brand new rental car that had just come in.  Chris ordered the parts ahead of time so prep work could be done early, and they did the repair in only one day!  It was quality work done professionally.  I was extremely impressed that Chris went above and beyond to accommodate me in a difficult situation, even though he'd never met me in person.  I'd definitely recommend LaMettry's to anyone looking for good customer service and a quality job!

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