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Auto body Repair Testimonials

November 20th 2014

Your Name

Ron Wetzell

 

Location

Richfield

 

Testimonial

All of us are drawn to excellence, and LaMettry's is all about that.  I have had work done by the Richfield facility on two occasions and the result has been the same:  I could not be more impressed with my contact with staff or more pleased with the workmanship and value of services rendered.  This facility is the best I have ever experienced in the number of years I have used body shop services.

November 20th 2014

Your Name

Jeff Robinson

 

Location

Inver Grove Heights

 

Testimonial

I had an unfortunate incident where a deer ran into the side of my car. LaMettry's in Inver Grove did an excellent job of returning my car to me looking like new. Chris the Manager and the administrative staff stayed in contact and kept me up to date on repair progress, worked with the insurance company when additional work was needed and arranging for a loaner to be there when I dropped of my car.  They were able to make the best out of a bad situation.  Everyone I came in contact with was great to work with and they made sure I was satisfied with the results.  I would highly recommend this shop for any repairs just as they were recommended to me by a large dealership.

November 12th 2014

Your Name

John Ursu

 

Location

Richfield

 

 

Testimonial

This is just a brief note to pass along to you work of our extreme satisfaction with your Richfield operation. I have had at least a half dozen vehicles repaired there, and I have always been completely satisfied with the result. I give major credit to one of your managers there, Greg Wood, whom I always seek out when I bring a car in for work. Greg takes excellent care of us. He makes sure that our needs and wants are understood, helps us understand options when we are bearing all the costs (i.e, no insurance involved) and that all that is communicated carefully back into the shop. Greg is the reason we keep coming back to LaMettry's.

November 11th 2014

Your Name

Vince Fulco

 

Location

Richfield

 

Testimonial

A week ago Saturday I had the opportunity to stop in your Richfield store and speak to Greg Wood about some repairs to my SUV. I wanted to reflect what a professional and thorough job he did explaining my various options, what to expect and how to deal with the insurance company and timelines for when I would want to get things done. I was very impressed with his advice and manner helping me make the best decision. I will gladly recommend your company and the Richfield office to any friends who might need your services.

November 7th 2014

Your Name

Eva Chapman

 

Location

Richfield

 

Testimonial

I brought my car in with some minor scratches on the rear bumper, it was fixed within 15 minutes and I was on my way! So prompt and helpful! This is my 6th time using Lamettrys and I wouldn't go anywhere else!

November 6th 2014

Your Name

Sollo

 

Location

Maplewood

 

Testimonial

I was very happy with the way the Team handled my car repairs. Everyone went all the way to make sure that the repairs were done right. Thank you for cleaning the car after repairs.

Mai, Robin, Alice and Eli you're  the best

November 5th 2014

Your Name

Penny Leporte

 

Location

Eden Prairie

 

Testimonial

I recently had front-end work done on my Audi A4.  I worked with Chris Engman and he was wonderful.   A car crash is upsetting and Chris made everything go smoothly.  He explained how you would coordinate with my insurance, kept me updated on the status of the repair, even arranged to have someone follow up with me while he was out of town, the car was done when he said it would be (in less than two weeks!), and he brought my car back and forth to Minneapolis Audi, which made things much more convenient for me.  I knew there would be a big bill, but Chris' professionalism and outright kindness made a bad situation so much easier to take.   I hope none of my family or friends are in a situation where they need body work done, but if they do, I'd recommend LaMettry's, particularly if everyone is as good at their job as Chris.

October 30th 2014

Your Name

Lucille

 

Location

Burnsville

 

Testimonial

I want to take a moment to thank you for the exellent job your shop did on my vechicle last week. Not only is there no evidence that my lower right front bumper made contact with "invisible" rock in a parking lot, but my whole car came out looking shinier than ever. It took longer than expected but it was well worth the wait. Chawn, Josh and your other esitimators hear all the praise but i want to make sure that your tech guys know it too. Kudos to the folks who do the repairs and painting. And thanks to your whole team. I'll be sure to let others know about you.

 

October 27th 2014

Your name

Jay

 

Location

Burnsville

 

Testimonial

I was recently the victim of a hit and run which resulted in a huge dent in the back of my vehicle. The experience had me very upset until I brought my car into LaMettry's. Right from the beginning the staff was extremely helpful and courteous, not to mention they did a fantastic job on the repair itself. I would highly recommend LaMettry's to anyone.  Save

October 20th 2014

Your Name

Jim Kanters

 

Location

Eden Prairie

 

Testimonial

Excellent work, fair pricing, spectacular service. I can't say enough about how great my experience was with the job and the people. Simply the best!

October 14th 2014

Your Name

Michael Christensen

 

Location

Burnsville

 

Testimonial

I wanted to take a moment to express my appreciation for the professional way in which your collision business is operated. My experience specifically focuses on your Burnsville location where twice in six weeks I have had my car repaired. I would expect that all LeMettry' s locations are the same. From the receptionists warm greeting, to your State Farm liaison that called me upon completion. From the day(s) I picked up my car completely satisfied with the quality workmanship through the follow up letters and cards from you and your staff, I am ecstatic! Finally, someone gets it! LaMettry's could easily be the benchmark for Supreme Quality and Customer Satisfaction. Believe me this is not said lightly or because I know someone who works there. If you maintain your quality and customer focus success will find you. Best of luck to you and the growth of your business, and thank you for the SA gas cards. A very nice touch!

 

 

 

October 14th 2014

Your Name

Noah Zenzen

 

Location

Inver Grove Heights

 

Testimonial

I have a brand new car, the first I've owned in my life. Imagine my frustration when I saw what looked to be a big black scrape above the wheel well after coming home one night. I assumed someone in a parking lot swiped my car and took off, and I was MAD. My brand new car! My new baby! "This WILL get fixed!" I told my wife.

 

The next morning I drove to Inver Grove Heights LaMettry Auto Body, without an appointment, and spoke with Chris, the general manager. He immediately went out to my car and informed me it wasn't a ding/scrape but some kind of black substance that looks like a scrape.  He went to grab a magical solution and was able to remove 90%. He then drove my car in the back and buffed out the rest. My car went from permanently scared to perfect and never been touched. I tried to pay Chris twice but he wouldn't have it. I really hope that I don't have to use an auto body shop services but I can tell you where I will be going if I need to...LaMettry.

October 13th 2014

Your Name

Pat Nanninga

 

Location

Burnsville

 

Testimonial

I usually think I am too busy to write feedback for services, but my experience at LaMettry's was so good I have to.  Courteous, efficient, accommodating, true to their word, and even drove my rental car back for me.  And perfect work.  Highest recommendation.

October 1st 2014

Your Name

Sam Holl & Katrisha Neisse

 

Location

Maplewood

 

Testimonial

Gotta love when everything goes right from start to finish. Jason Wheeler helped coordinate everything from the rental car replacement to dealing with the insurance company. LaMettry's delivered the car in spotless condition and backs up their workmanship with a great warranty. I would definitely recommend LaMettry's to anyone! Great job & thank you.

October 1st 2014

Your Name

T. Johnson

 

Location

Eden Prairie

 

Testimonial

Being slightly accident prone and subject to occasional acts of God, I have had the pleasure of LaMettry's (Eden Prairie) excellent service on five of my cars over the past several years.  I am fortunately on a first name basis with Ashley at the front desk who is a terrific representative of the company.  Their service, timeliness and overall professionalism has always been above my highest expectations, whether covered by insurance or out of my pocket.

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