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delighted. 2020 Prius returned to original condition and appearance. The surprise was the car was detailed/cleaned before I... read moredelighted. 2020 Prius returned to original condition and appearance. The surprise was the car was detailed/cleaned before I picked-up my finished vehicle. read less

I will defiantly recommend this shop if you have an electric car and need body work done!! They are super... read moreI will defiantly recommend this shop if you have an electric car and need body work done!! They are super helpful, will answer any questions you have and, are also flexible with the appointment cancellation and stuff. I also want to give a shout out to the two lovely ladies that work the front desk you guys are amazing read less

⭐️⭐️⭐️⭐️⭐️ Andy made everything so smooth and communication couldn’t have been better! Every one was super nice and friendly. Highly... read more⭐️⭐️⭐️⭐️⭐️ Andy made everything so smooth and communication couldn’t have been better! Every one was super nice and friendly. Highly recommend especially for luxury car repairs/services. We picked them biased on reviews and it’s exactly what everyone talks about. Thanks again! read less

LeMettry’s in Lakeville was amazing to work with for my extensive truck repairs!

Specifically, Tyler who is an absolute rockstar when... read moreLeMettry’s in Lakeville was amazing to work with for my extensive truck repairs!

Specifically, Tyler who is an absolute rockstar when it comes to customer service! Seriously, his dedication and positive attitude made every interaction a breeze.

He's got that knack for listening, truly understood what's needed, and always kept me updated. He was fantastic about explaining everything that was going on, giving me clear updates, and making sure I understood the process with the insurance and costs involved. It made what could have been a stressful situation so much easier because I always knew what to expect.

It's clear that Tyler genuinely cares about helping people, and that's something you don't find everywhere. He's not just good at his job; he's a massive asset to the company, making customers feel valued, informed and ensuring they walk away happy. I hope LeMettry's realizes what an asset Tyler is for your business! Honestly, Tyler made the whole experience seamless and I can't thank him enough!

I highly recommend LaMettry's in Lakeville to anyone who is needing auto repairs. Thank you for taking such great care of me, Tyler! read less

Super duper kind and lovely crew they have, willing to answer any questions I had, and took excellent care of... read moreSuper duper kind and lovely crew they have, willing to answer any questions I had, and took excellent care of my vehicle. It was repaired quickly and competently. Would definitely recommend their services to anyone in the market for repairs. Mark was amazing to work with and wonderfully kind. read less

LaMettry's Collision in Chanhassen was one of the most impressive businesses I have ever dealt with. From the first phone... read moreLaMettry's Collision in Chanhassen was one of the most impressive businesses I have ever dealt with. From the first phone call to schedule a drop-off appointment to the day we picked up our car, they were the perfect example of professionalism and everything you could hope for - excellent communication, efficiency, and outstanding quality and care. I highly, highly recommend LaMettry's Collision. read less

I'd like to give LaMettry's 5 stars for effort alone, but I can't. Having my car in for a repair... read moreI'd like to give LaMettry's 5 stars for effort alone, but I can't. Having my car in for a repair after an accident in which the other driver drove into the side of my car, LaMettry's took exactly 6 months to the day to get my car repaired. My car is German, and shipping delays accounted for a month's wait time. It took another month to complete the repairs and repaint the side of the car. So why 6 months and not 2 months? LaMettry's kept getting things wrong. Repeatedly. To their credit they always wanted to make it right. The car needed to be repainted three times. Panels or doors kept not being aligned properly. A lot of details kept being missed, or they'd fix one and then create another, or forget about one more thing. I believe I had the car back in to their shop at least six more times over those additional 4 months, and it was only completed on the 6 month anniversary of when I originally dropped the car off because I contacted the general manager and told him it was the 6 month anniversary since I'd dropped the car off. He had me bring the car in that day for the last item to fix, something I'd been waiting on for a month, despite his weekly updates on why it couldn't be done during that month.

LaMettry's was my only real choice for where to get my car repaired, since they're the only shop in town certified to work on my brand of car, and since the repair was serious, involving body/frame damage, and the car was relatively new (under 10K miles), I wanted the repairs to be as close as possible to how it was out of the factory, which is what those certifications are for.

So I'll rank LaMettry's like this (out of 5 stars):

Quality of mechanical or body repair: 5 stars

Quality of paint repair: 3 stars

Quality of execution: 2 stars

Quality of customer service: 5 stars

Attention to details: 0 stars

Timeliness: 1 star

Overall satisfaction with total job after additional time to do it right: 4 stars

Overall final quality rating of LaMettry's: 3.5 stars read less

I had an excellent experience getting my car repaired here after slightly hitting a deer. Russ managed the process... read moreI had an excellent experience getting my car repaired here after slightly hitting a deer. Russ managed the process and made sure I was informed about everything that was happening, and expected dates, and any delays. I feel he went above and beyond. There's nothing worse than being without a vehicle and wondering if they're working on it, and when you'll get it back. Russ kept me informed the entire time. I really appreciate his customer service and dedication. read less

I had a great experience at the New Brighton location! Everyone was very friendly and easy to work with, especially... read moreI had a great experience at the New Brighton location! Everyone was very friendly and easy to work with, especially Sammy Ward, who was incredibly helpful. The team communicated well and kept me updated throughout the repair process, which I really appreciated. The quality of the work was also great, especially the paint job! I would definitely recommend this place to anyone needing repairs. read less

LaMettry’s was very easy to work with when my car was involved a hit & run in December 2025. They... read moreLaMettry’s was very easy to work with when my car was involved a hit & run in December 2025. They provide an estimate for the damages very quickly and in fact they were far better communicators than my insurance company. The car was ultimately deemed a total loss so I didn’t need repair thru LaMettry’s. read less

I worked and spoke with Nikki and she was very helpful and kept me well informed about my vehicle. Everyone... read moreI worked and spoke with Nikki and she was very helpful and kept me well informed about my vehicle. Everyone was also very nice and understanding of the situation my was was in and helped me through with the other parties insurance and made it very easy for me. read less

LaMettry's was amazing!! AJ the shop foreman did a fantastic job of keeping me updated and dealing with my insurance... read moreLaMettry's was amazing!! AJ the shop foreman did a fantastic job of keeping me updated and dealing with my insurance company. I highly recommend LaMettry's Collision, very professional and trustworthy!! read less

I received status updates every other day on my car so even though it took longer then expected I was.fine... read moreI received status updates every other day on my car so even though it took longer then expected I was.fine with it as long as I knew where in the process its in. read less

Excellent service working with Russ on my vehicle repair. He coordinated everything with the insurance company and the loaner vehicle,... read moreExcellent service working with Russ on my vehicle repair. He coordinated everything with the insurance company and the loaner vehicle, provided excellent communication throughout the process, and ensured my vehicle was repaired perfectly. Thank you! read less

I had an excellent experience with lamettrys Service for my recent tesla repair. From start to finish, the process... read moreI had an excellent experience with lamettrys Service for my recent tesla repair. From start to finish, the process was smooth, professional, and efficient. The service team communicated clearly, kept me updated throughout the repair and returned my car back in excellent condition. read less

I came to the Eden Prairie shop for an estimate after an accident. The staff was kind and professional throughout... read moreI came to the Eden Prairie shop for an estimate after an accident. The staff was kind and professional throughout the whole experience. Kenna and Ajay were great with their communication and my million and one questions. I would highly recommend and definitely use them again. read less

I would recommend them to anyone! Great quality work. Great communication. Stayed on budget. Stayed on schedule. Not sure what... read moreI would recommend them to anyone! Great quality work. Great communication. Stayed on budget. Stayed on schedule. Not sure what else I could ask for. Jon was great to work with! read less

They do amazing work. I have brought multiple vehicles to them. I had rear end work done from a collision... read moreThey do amazing work. I have brought multiple vehicles to them. I had rear end work done from a collision about nine years ago, and a small leak had formed, and they backed up their lifetime warranty and fixed the seal for free. They were super friendly and helpful in the whole process also. If you want somebody who stands behind their work, I would choose them every time. read less

I brought my car here to be fixed after an accident, but unfortunately after pulling parts, it was too much... read moreI brought my car here to be fixed after an accident, but unfortunately after pulling parts, it was too much damage and not even worth fixing…insurance had to total my car out. The staff definitely kept me updated through the process. I’m satisfied with the customer service so if I ever have another situation where I need my car fixed, I will be returning read less

LaMettry’s Burnsville was flawless in my experience for repairing my Ford Explorer. The process was seamless and very easy to... read moreLaMettry’s Burnsville was flawless in my experience for repairing my Ford Explorer. The process was seamless and very easy to deal with from drop off to return. They took care of insurance claim, kept me updated as the work progressed and got it done quickly. Deb at check-in was friendly, efficient and helpful. Ian went the extra mile in customer service keeping me abreast of every step of the repair, and he was super friendly and a joy to work with. Hopefully won’t need future repairs but if do, LaMettry’s Burnsville will be my go to location! Great job all. read less

Great completed job. Great communication from Chris ( he’s a real asset to your company!)). Would totally recommend and have... read moreGreat completed job. Great communication from Chris ( he’s a real asset to your company!)). Would totally recommend and have recommended LaMettry’s to my friends and family! Thank you so much ! read less

Excellent experience. Aj went above and beyond to make sure the process could go as smoothly as possible, even with... read moreExcellent experience. Aj went above and beyond to make sure the process could go as smoothly as possible, even with the extensive procedural hiccups on my insurance's end. Would happily take my vehicle there. Looks brand new! Thanks again! read less

I got in a minor fender bender 0.5 block away and was able to make it to LaMettry’s safely! Everyone... read moreI got in a minor fender bender 0.5 block away and was able to make it to LaMettry’s safely! Everyone I worked with there was so kind, patient, and understanding. The woman at the front desk, Ian, and Del were outstanding and I’m so grateful for them in my time of need! I would recommend! read less

Excellent customer service from Suzanne and the LaMettry’s Collins repair team. I have experience with multiple body shops an the... read moreExcellent customer service from Suzanne and the LaMettry’s Collins repair team. I have experience with multiple body shops an the area and LaMettry’s is the one that stands behind their work because it is high quality. This is the second experience that has been white glove, where Suzanne and LaMettry’s have gone above and beyond to deliver a car that has no signs of damage and looks as pristine as the day I bought it. Suzanne even went above and beyond and replaced the battery in my key fob when it died. read less

These guys are very professional. They handled everything and I barely had to pick up the phone. They even setup... read moreThese guys are very professional. They handled everything and I barely had to pick up the phone. They even setup the rental vehicle for me through my insurance and they made everything as simple as possible. This was the first time I’ve ever had to experience any of this and definitely hard to top. If anything ever happens to any of my vehicles, I’m definitely going back to these guys. read less

While I did not have my car repaired by LaMettry's (it was deemed a total loss by insurance company), Andrea... read moreWhile I did not have my car repaired by LaMettry's (it was deemed a total loss by insurance company), Andrea at LaMettry's was a pleasure to work with! She was friendly, prompt, responsive and took care of everything right away. If/when I do need body work, I'll definitely take my car there! read less

Ian did an excelant job keeping me informed of progress on the car. He also told me i could dro... read moreIan did an excelant job keeping me informed of progress on the car. He also told me i could dro p off my enterprise rental car ar Lamettrys. The overall work and coordination with the insurance company was great. All the employees made it a point to ask me if I has been help when the receptionist was away. read less